FAQ

All classes are 45 minutes unless otherwise noted on the schedule.

We realize that it can be difficult to fit working out into your schedule. That’s why we tried to think of everything we could to make it as easy as possible for you to get in, get a great workout, and get on with your day.

To ensure you are able to get the best ride possible, Revel requires you to wear clip-in spin shoes. The good news is that we provide shoes to every rider at no additional charge! If you’d be more comfortable bringing your own shoes, all of our bikes are compatible with SPD and Look Delta clips.

There is no need to bring your own lock. Our guest lockers have coded locks to protect your stuff while you ride. Follow the instructions on the back of the door to set your 4-digit code, or ask the front desk for help.

We mentioned that you’d be sweating a lot. As a result, we also suggest that you drink a lot of water. We have several purified refilling stations and water fountains throughout the studio. Large bottles of SmartWater can also be purchased from the front desk for $2.50.

Our locker room offers two large private showers, changing rooms, and a large vanity area complete with blow dryers & other hair products. Our showers are stocked with shampoo, conditioner, and face/body wash – all locally sourced from Duross & Langel. If you’ve never thought to put beer in your hair…that probably puts you in the majority. Apparently, in addition to being a great happy hour drink, it also strengthens hair, provides vitamins and proteins, and is sulfate-free & color safe. Who knew?

You’ll never have to worry about forgetting something you need for class – we’ve got the essentials covered with sweat towels, hair ties, earplugs, and deodorant.

Whether you’re attempting to count calories or simply want to measure your progress over time, our bikes are equipped to track your performance and stats while you ride. You can view your results from every class through our mobile app or via a post-class email. In certain classes (mainly Fight), performance metrics will also be displayed on the screens in real-time.

Our booking window goes live on Sundays at 6PM (set those weekly reminder alarms now!!) Classes are available to be booked online through the end of the week. The online schedule will always reflect the most up to date information regarding substitutions and cancellations.

We’ve attempted to create the best of both worlds at Revel as far as check-in experience goes. If you want to go through the entire process without having to speak to a human (and really, how many of us are feeling chatty before a 5:00 am class?), simply check-in at the iPad counter and look for your shoes in the cubby below that matches your bike number. If you’re less into technology and more into human interaction, our wonderful front desk staff would be happy to assist you with anything you need (they’ll even be pleasant before sunrise – we pay them extra for that). Riders that arrive 10 minutes after class has started, will not be permitted into the class.

When on the waitlist for a class, riders will automatically be added if a bike opens up outside the 12 hour cancelation window. If a spot opens up inside that 12 hour window prior to class, you will receive a text or call to confirm if you want the spot. Feel free to call the studio at any time to check on your waitlist status. If there is a full class, bikes will start to be released to waitlist riders that are waiting 2 minutes prior to the start of class. Scheduled riders must call to secure their bike if they are running late, or their bike may be given away.

You can cancel a class by calling the studio, going online, or through our mobile app (this one can be a bit tricky – go to Profile → Upcoming Classes, and swipe left on the class that you want to cancel to reveal the option). Rides can be cancelled without penalty up to 12 hours before the start of class.

Riders who have purchased a class pack will simply lose the ride if they choose to not attend the class – there will be no additional charge. Riders with monthly memberships will be charged a $20 fee in the event of a late cancellation or no-show.